Who are we?
We are WorldExtremeTV OÜ, reg. No. 12074280
Legal address: Harjumaa, Tallinn, Võistluse str. 23-49, 10132
Legal background: WorldExtremeTV OÜ legitimate interests
and that’s who we mean when we refer to “we”, “us” or “our” in these “terms and conditions”. We are an online content service provider and we offer you access to live television channel streams, catch up and on-demand content using either web-browser or application software, known as “Player”.
These terms and conditions
By browsing our “website”, accessing, signing up to or otherwise using Player (which we just refer to as “using”), you agree to be bound by these terms and conditions which form a legal “agreement” between us and you, the user of our website or any service we provide (including Player) (“you”), on the date which you start using it – so please take time to read and understand them. If you do not agree to be bound by these terms and conditions, you should not use our website or Player (as applicable).
What is Player?
We offer two versions of access: Free and Premium (with paying subscription).
Free includes instant access to: all videos for a limited amount of seconds.
With a PREMIUM pack you’ll get access to unlimited access to the videos.
How much does Player cost and how is payment collected?
There is no cost to access Free Player.
The fee payable by you for Player Premium is as set out on our website, as we update it from time to time and whether you choose to pay for a monthly or annual subscription.
Our prices include VAT and any other applicable sales tax.
You will find the details of your current subscription including the available channels, together with your current subscription fee and the end date of any potential free trial period, by visiting our website and logging in to your ‘Account’ section.
How is payment for a Player service collected and when can you access it?
How it works
Unless we tell you otherwise as part of the sign up process
Availability and access
Provided you are otherwise acting in accordance with these terms and conditions
Monthly subscription fee A subscription fee payable for the month you sign up and then each month after that until you cancel
You will continue to have access to Player Premium month after month, provided you have paid the subscription fee in advance for that month
Annual subscription fee A subscription fee is payable when you sign up and then each year after that until you cancel
You will continue to have access to Player Premium year after year, provided you have paid the subscription fee in advance for that year
Your payment card will usually be debited on the day you sign up, unless we tell you otherwise (for example, if you sign up to Player Premium as part of a free trial offer, payment is usually taken at the end of the free trial period) and you will get access to your Player service straight away. Where you subscribe to Player Premium or Player Packs as part of a free trial offer, a payment will be authorised by your bank (which may be done by the payment and refund of a small verification fee). You should be aware that this may affect your available balance or credit limit.
When you sign up to any Player service via the website, the fee(s) will be processed by our third party payment provider. For monthly subscription fees, this will usually on the same date each month but sometimes this may vary. For payments via apps, please check the terms of the relevant payment service provider.
If the relevant payment service provider is unable to process payment, you won’t be able to use/access the part of the Player service(s) to which the failed payment relates, although when you sign up via the website an account may still be created and any free parts of Player will be accessible.
Changes to our prices for Player services
We may increase our fees at any time. When we do so, we will let you know by contacting you as set out in How will we contact you? or by updating the relevant pages of the website. For any material change in any subscription fee, we will aim to give you at least thirty days’ notice. Reasons for increasing the subscription fee may include adding more subscription content or other costs associated with providing Player Premium or any Player pack. As we provide these services to you on an ongoing basis, then there may be other reasons to increase the subscription fees which we can’t yet foresee. Any increase in the subscription fee will not apply to the current period (i.e. month or year) of your subscription. If you do not agree to a fee increase, you can cancel your subscription before your next applicable period is due to start – details of how to do this are set out in Cancelling your subscription to Player Premium.
We use our best efforts to ensure that the price we tell you is correct. Where, in spite of this, prices are obviously displayed in error, or you could reasonably be expected to know such prices are mis-priced, we reserve the right to refuse or cancel your subscription provided that we refund any mis-priced sums paid by you.
If we offer any promotions or special offers at any time, there may be certain special terms and conditions that apply to that promotion or special offer, and if so we will display those special terms and conditions alongside the details of the promotion or special offer. These terms and conditions will continue to apply to the promotion or special offer, in addition to the special terms (if any).
Free trial periods
Your subscription to Player Premium may start with a free trial. The free trial period is usually one month or as otherwise specified during sign up.
We may limit eligibility to prevent free trial abuse and eligibility for any free trial period is determined by us in our sole discretion. The free trial period may be ended, to commence the full subscription, at any time.
We will charge your payment method for your monthly or annual membership fee at the end of the free trial period unless you cancel your membership prior to the end of the free trial period. To view your current subscription fee and the end date of any free trial period visit our website and log into your ‘Account’ section.
Cancelling your Player services
There is no long term commitment to any Player service. You can cancel at any time as set out below. This is in addition to your Your statutory right to cancel.
Sign up method for Player services:
When to go to cancel?
Website Visit the ‘Account’ section on our website
Changes to Player and these terms and conditions
By its nature, the content on Player will change regularly – at any given time we may add new channels and programmes and others may be removed. Hopefully these will be changes to your liking but we can’t promise this will always be the case for everyone. Keep checking the website for details of what’s available.
From time to time, we may change the way in which we provide access to Player and this might mean that we need to make changes to these terms and conditions. It won’t always be practical to give you advance notice of this, so you should check the website regularly as we will post any updates to these terms and conditions on the website and those updates will be binding on you for as long as you continue to use Player or our website.
For subscribers to Player Premium, we won’t make changes that materially disadvantage you during the month or year (as applicable) for which you have already paid a subscription fee unless it is beyond our control, for example on the instruction of our content providers, legal or regulatory reasons.
As we provide the Player services to you on an ongoing basis, there may be other reasons to change the service or these terms and conditions we can’t yet foresee. You acknowledge that we are bound by certain terms and conditions issued by our content providers in connection with our distribution of all Player services and they may be amended from time to time – this might mean we have to modify the service we provide to you. We may also be unable to make certain content available via Player Premium or Player Packs on certain devices or with certain functionality. We will notify you of any material changes in our ability to provide your access to Player services or any material changes to our terms and conditions. We aim to give you at least thirty days’ notice using the method set out in How will we contact you? If you do not agree with the changes we have made, you can cancel your subscription as described above in Cancelling your subscription to Player Premium. Your continued use of Player Premium after we have given you notice of such changes will be taken as your acceptance of the changes made.
How will we contact you?
If we need to contact you, we will usually do this electronically, using the email address you provided at sign up or via the website. We will send emails where we need to notify you of changes to Player so please make sure you have provided accurate contact details and let us know if your email address changes. We can also contact you by displaying a pop up page on the website or on the relevant application.
How do you contact us if something is wrong?
You can contact us for any customer service reason by visiting this section of our website or by sending an email to email@example.com.
Player and our website is provided to you “as is” and we don’t make any assurances that either of them will be provided uninterrupted, secure or error free – as such we don’t provide any technical support in respect of Player. However, you will find information and answers to common questions here which we hope is useful.
If you cannot access the content you have paid for as part of your Player service, other than for reasons within your control like insufficient broadband speed or a faulty device, please report any suspected faults here as soon as possible of becoming aware of the issue and we will endeavour to acknowledge your issue within two working days and, where we can, resolve the problem as soon as possible. However if the fault relates to the device, connectivity, or platform outside of our control, please contact your relevant service provider. We will provide a refund of all or part of your subscription fee for the relevant amount where we detect a fault that is within our control.
Who can sign up for Player and how do you do it?
You must be at least eighteen years of age to use our website or access Player. If you are under eighteen, you must ask your parent or a guardian before you:
email the website, or ask us to email anything to you; or
send any information to us.
You must be eighteen years of age or over to subscribe to Player.
Your use of Player and its content
If you subscribe to any Player service, you are only authorised to access the content and services for which you have paid the appropriate fee.
You acknowledge that all the content we provide you with access to, whether on Player (including any Player service), the website or any app, and including television programmes, advertising, our brand or the brands of our content providers (the “content”) is owned by or licensed to us and your rights to such content shall be limited to accessing such content, on a streaming only basis, for personal, non-commercial, use and in accordance with these terms and conditions.
Examples of things you do not have permission to do (or do not have permission to allow any other person to use your access to Player to do) include:
A. showing any of the content in public, regardless of whether you charge an audience to watch it;
B. accessing Player and/or the content for any unlawful or improper purpose;
C. altering, disassembling, decompiling or reverse engineering any part of Player; and
D. copying, renting, selling, reproducing, broadcasting or otherwise transmitting or making available to the public Player and/or the content (or any part of it), except where you are legally entitled to do so.
You are responsible for keeping your subscription password secure and confidential. You may reset your password at any time by clicking on the ‘Forgotten password’ link via the login section of the website or app. Should you become aware that another person knows your password you should notify us and change it immediately. Remember, your use of Player is personal to you.
Closing your account
If you would like to close your Player account and permanently delete your information, please email us at firstname.lastname@example.org.
How may my access to Player Premium be ended?
We can end your access to any Player service immediately at any time, on notice and without refunding the applicable fee (e.g. current subscription fee) if:
A. we reasonably believe you have committed fraudulent activity against us or any third party through your use of any Player service or the content; or
B. any subscription fee (or part of it) is still unpaid for more than three days following our notice to you. We may suspend your access to Player Premium during the period where the subscription fee is unpaid or fails until such time as the subscription fee is paid.
We can also end your access to a Player service immediately at any time, giving you as much notice as possible if we’re forced to do so for technical or operational reasons beyond our control.
Acceptable Uses and Prohibited Uses
You may use our site only for lawful purposes. You may not use our site: • In any way that breaches any applicable local, national or international law or regulation. • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect. • For the purpose of harming or attempting to harm minors in any way. • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see Content Standards heading below). • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
Suspension & Termination
We will determine, in our discretion, whether there has been a breach of this acceptable uses. Failure to comply with this acceptable uses constitutes a material breach of our Terms of Website Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions: • Immediate, temporary or permanent withdrawal of your right to use our site. • Immediate, temporary or permanent removal of any posting or material uploaded by you to our site. • Issue of a warning to you. • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach. • Further legal action against you. • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.
Your indemnity to us
You agree to indemnify us our agents and our associated companies, as well as our partners, licensors and suppliers, from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of any claims brought by third parties arising from a breach of these terms and conditions.
Our liability to you
Player may contain links to other independent websites which are not provided by us. You acknowledge that these other websites are independent from us and we make no representations or warranties as to the legitimacy, accuracy or quality of such websites, and we do not accept any responsibility for their content, safety, practices or privacy policies.
We make no guarantee that our website, Player or its content will be provided uninterrupted or error free. We reserve the right to change suspend or withdraw the whole or any part of the website or the free version of Player at any time without notice and without incurring any liability to you.
Player is provided for general information and entertainment purposes only. It does not offer information or advice on which you may rely.
Player is for domestic and private use. If you use Player for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We do not guarantee that Player Premium will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access Player Premium and should use your own virus protection software.
Other important legal information
If any part of these terms and conditions are found unlawful or unenforceable, they will be treated as deleted. However, this will only apply to those specific terms and the rest of these terms and conditions will continue to apply to you.
This agreement between you and us is personal to you and no third party is entitled to benefit from it.
We are free to transfer our rights and obligations under these terms and conditions to any company or person. You must not transfer any of your rights or obligations to anyone else.
These terms and conditions are governed by EU law and any legal proceedings must be brought in the courts.